Information we collect
We collect the email address and password needed to create an account, membership status, optional profile information, posts, messages, support requests, reports and information you choose to upload. We also keep moderation and staff audit records needed to operate safely.
How we use information
We use information to provide the service, verify access, process and enforce memberships, deliver support, maintain safety tools, prevent abuse and meet applicable legal obligations. We do not sell personal information.
Visibility and safety
Street addresses are not collected for public profiles or public event listings. You control whether your city and profile can be discovered, whether your active status appears and whether members can send message requests.
Service providers
SA Connect uses specialist providers to host data, deliver transactional emails, manage subscriptions, store media and send notifications. These providers process only the information needed to provide their service.
Retention and deletion
You can request account deletion in the app. We may retain limited information for safety investigations, fraud prevention, billing records, disputes or legal obligations.
Read the account and data deletion instructions.